Features:

Product URL:https://www.amazon.in/Lifelong-Aquawash-Pressure-Washer-Copper/dp/B08S6TQJPF

Images:

About this item:

  • Maximum Pressure: 135 Bar/13 MPw. Universal Motor
  • Maximum Flow Rate: 6.5 litre/Min. Long Life Aluminium Pump- automatically shuts off the pump when trigger is not engaged to save energy and prolong pump life
  • Pressure Pipe Length is 3m,  Power Cord 5m and Inlet water pipe length is 2m.
  • Power: 1700 watts. Spray with Adjustable Nozzle. AC 220V - AC 240V 50/60 Mz
  • Common reasons for low pressure : 1. Check if there is dust in Nozzle hole & Filter(Dust in the nozzle hole can be cleaned by removing the nozzle from the gun and use the pin provided with warranty card to remove dust and also make sure the nozzle is washed before attaching to the gun) 2. Check if the transparent inlet filter is connected upside down. 3. Check if there is enough speed in tap water .

 

Sticker: 

Manual: Attachment

FAQ: 

 

ContentsYesNoRemarks
Is the product servicable  ?
NoHighly complicated product




If no, then what is the policy for service ?     Replacement Y/NYes
Replacement policy
If the item is under replacement warranty     then what is the % of units allocted for replacement?

1000 units are coming in the consignment. We can reserve 5% of the stock for replacement within warranty period - 1 year
If not capable  then can the present network be created & at what time frame?

30 days




If servicable, is the present network capable ?
No
If capable , Training to all service provideres before commercial release Yes
Plug & Play product. All relevant information available on manual & DP. Refer to the exploded BOM
If capable, any specific tools required for servicing this product ?
No
If Yes, Category to provide arrange for the this special tool  & supply to the internal netowrk.
NoNot required
Until then what is the service policy

Not required
Service Videos/Installtion Videos

Set-up/usage Video link updated on DP




Spare Parts


Is the overall anticipated FCR as per the supplier

3-5%
Break up the same (top 5 or 10 component wise)


Is there  back to back warranty for high value items
No
If there is an epidemic failure what is the arrangement with the supplier
No




Is the service BOM list available Yes
Yes
Has the CS team provided the critical spare list 
NoCan share the list if current network can service this
If so are orders placed for the top 5/10 spares for the order volume
NoWe can place order for spares part separetly
Is any specific units er marked for canibalisation
No
What is the policy if  non functional part is broken and if we don’t have stock

Product replacement
Reference sample requirment

Can send the sample to Edwin
Product FAQYes
Attached. More FAQs can gradually be taken up




EOL Policy


If the unit is EOL or stock not available then what is the policy in case the unit sis to be replaced


If spares are not available and it is in warranty then what is the policy 


If the unit is out of warranty period , then what is the policy if the unit fails and parts are not available ?






Transit Damage 


If the unit is damaged in transit  while reaching the customer palce, then what is the policy ?

Product replacement by the portal - Amazon