A chargeback is a return of money to a payer. You can file for chargeback under the dispute team from the concerned bank, they will go through all the transactions from our end to your account and will update you regarding any missed transaction.
Post raising a dispute with your bank requesting you to please share the chargeback report, the dispute team confirming the refund being declined further re-initiation of the refund will be processed to the different account from our end.
If you found this information helpful, give us a thumbs up below!