The reason you are not able to login are as follows:-
1) Your e-mail address is not the same as you entered while purchasing at store.
2) You are not using the same contact details( Phone number and E-mail address) that was previously registered at store.
3) You have made a spelling error while entering your email Id
To resolve the above issues, please write to our customercare@lifelongindia.com with the same.
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