The reason you are not able to login are as follows:-
1) Your e-mail address is not the same as you entered while purchasing at store.
2) You are not using the same contact details( Phone number and E-mail address) that was previously registered at store.
3) You have made a spelling error while entering your email Id
To resolve the above issues, please write to our firstname.lastname@example.org with the same.
If you found this information helpful, give us a thumbs up below!