1 Mixer grinder isn’t working, what to do?
Ans: There is a red button on the bottom of the mixer grinder
a. You need to switch on the mixer grinder from the main plug, and then press the red button twice
b. Now turn the knob and see if the mixer grinder works
c. This is an overload switch. If anytime you mixer stops working then do this again
d. If it still does not work. Then open complaint case
2 What is the motor of the mixer, made up of?
Ans: Motor is made of CCA: Copper Clad Aluminum. This is a mix of copper and aluminum ALL mixer grinders which are 500W are made with CCA wire
3 What are the jars of the mixer made up of?
Ans: All mixer jars are made of steel
4 What is the use of the red button?
Ans: If the mixer grinder stops suddenly, you need to switch on the mixer grinder, press the red button twice and then turn the knob and see if the mixer grinder works. This is an overload switch
5 Why is the mixer giving a burning smell?
Ans: The burning smell from mixer grinder is due to the motor varnish getting heated for the 1st time
6 Jars, couplers etc. (any parts) damaged, what to do?
Ans: Is it under warranty?
7 What is the power consumption or watts of the mixer grinder?
Ans: Power: 500 watts; Operating Voltage: 220 - 240 volts.
8 What is the capacity of all the 3 jars?
Ans: Big Jar-1.25 liter, Medium Jar-0.88 liter, Small Jar-0.3 liter